_Last Updated: [October 16, 2024]_

At Luxury Spa Boutique ("we", "us", or "our"), we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

a. Personal Information

Personal information you provide to us voluntarily through forms, bookings, or inquiries, including:

- Name

- Email address

- Phone number

- Mailing address

- Date of birth

- Payment information

- Medical history and health information (as required for certain treatments)

b. Non-Personal Information

We may also collect non-personal information automatically through your interactions with our website, such as:

- IP address

- Browser type and version

- Pages visited on our website

- Time spent on our website

- Device type (desktop, mobile, tablet)

- Cookies and tracking data

2. How We Use Your Information

We use the information we collect to:

- Provide and manage our services, including booking and managing appointments.

- Communicate with you regarding your appointments, inquiries, or special offers.

- Process payments and ensure the security of transactions.

- Personalize your experience on our website and recommend relevant services.

- Comply with legal and regulatory requirements.

- Improve the functionality and performance of our website.

- Analyze website usage and traffic to enhance our services.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

a. Service Providers

We may share your personal information with trusted third-party service providers who assist us with:

- Payment processing

- Website hosting

- Email communication

- Analytics and marketing

These service providers are bound by confidentiality agreements and are not permitted to use your personal information for any purpose other than providing services to us.

b. Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

- Comply with legal obligations.

- Protect and defend our rights or property.

- Prevent or investigate possible wrongdoing in connection with the services.

- Protect the personal safety of our clients or the public.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will provide notice if your information is subject to a different privacy policy following such a transfer.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

- Remember your preferences and settings.

- Provide personalized content and offers.

- Analyze website traffic and usage patterns.

You can control the use of cookies through your browser settings. However, disabling cookies may limit certain features of our website.

5. Data Security

We take reasonable measures to protect the confidentiality and security of your personal information. These measures include:

- Secure socket layer (SSL) encryption for transactions.

- Restricted access to personal data.

- Regular monitoring of our systems for vulnerabilities.

However, no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once your personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have certain rights regarding your personal information, including:

- **Access:** You can request a copy of the personal information we hold about you.

- **Correction:** You can request that we correct any inaccurate or incomplete information.

- **Deletion:** You can request that we delete your personal information, subject to legal obligations.

- **Opt-Out:** You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have inadvertently collected personal information from a minor, please contact us, and we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

- **Email:** patrick@luxuryspaboutique.com

- **Phone:** 647.632.1523

- **Address:** 997 Wales Ave., Mississauga, ON L5E 1K6

By using our website or services, you agree to the terms outlined in this Privacy Policy.