Terms of Service

_Last Updated: [October 16, 2024]_


Welcome to Luxury Spa Boutique (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and products, including those provided at our medical spa, located at 997 Wales Ave., Mississauga, ON L5E 1K6 (“Services”). By accessing or using our website or booking an appointment with us, you agree to these Terms. Please read them carefully before using our Services.


1. Acceptance of Terms

By using our website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use our website or Services.


2. Services Provided

Luxury Spa Boutique provides non-invasive medical and aesthetic treatments including but not limited to skincare, injectables (e.g., Botox, fillers), and other cosmetic procedures (collectively, “Treatments”). All Treatments are performed by licensed medical professionals or qualified staff.


3. Eligibility

You must be at least 18 years old to use our Services. If you are under 18, a parent or legal guardian must accompany you and provide consent for any treatment.


4. Medical Disclaimer

- Our Services, including the information on this website, are for aesthetic and wellness purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition or disease.

- Always consult with your healthcare provider before undergoing any Treatment if you have any medical conditions or concerns.

- Results from Treatments may vary and are not guaranteed.


5. Consultations and Treatment Plans

Prior to any Treatment, a consultation is required. During the consultation, you will be assessed, and a personalized treatment plan will be provided based on your goals and medical history. You agree to provide accurate, complete, and truthful information during the consultation process.


6. Pricing and Payment

- All prices for Treatments are listed on our website or provided during your consultation. Prices are subject to change at any time without prior notice.

- Payment for Services must be made in full at the time of your appointment unless other arrangements have been made.

- We accept Via, Mastercard, Debit Cards, Luxury Spa Boutique Gift Cards, and Cash.


7. Cancellations and Refunds

- **Appointment Cancellations:** Cancellations must be made at least [24/48] hours in advance. Failure to cancel within this period may result in a cancellation fee.

- **Refunds:** Due to the nature of our Services, we do not offer refunds on completed Treatments. However, if you are unsatisfied with your results, please contact us, and we will work with you to find a solution.


8. Health and Safety

- You agree to disclose any relevant medical conditions, allergies, or medications prior to any Treatment.

- We maintain the highest safety standards and use only FDA-approved products. However, as with any medical or aesthetic procedure, there are inherent risks. You acknowledge and accept these risks when undergoing any Treatment.


9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.


10. Intellectual Property

All content on our website, including but not limited to text, graphics, images, logos, and videos, is the property of Luxury Spa Boutique or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.


11. Prohibited Conduct

You agree not to:

- Use the website or Services for any unlawful purpose.

- Post or transmit any content that is harmful, threatening, defamatory, obscene, or otherwise objectionable.

- Attempt to gain unauthorized access to any portion of our website or Services.

- Misrepresent yourself or provide false information.


12. Limitation of Liability

- To the fullest extent permitted by law, Luxury Spa Boutique and its affiliates, employees, and contractors shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or Services.

- We are not responsible for any adverse reactions or side effects from Treatments, as individual results may vary.


13. Indemnification

You agree to indemnify, defend, and hold harmless Luxury Spa Boutique and its affiliates, employees, and contractors from any claims, damages, liabilities, or expenses arising out of your use of our Services or breach of these Terms.


14. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website or Services after any changes signifies your acceptance of the new Terms.


15. Governing Law

These Terms and your use of our Services are governed by the laws of Ontario and/or Canada, without regard to its conflict of law principles.


16. Contact Information

If you have any questions about these Terms, please contact us at:

- **Email:** patrick@luxuryspaboutique.com

- **Phone:** 647.632.1523

- **Address:** 997 Wales Ave., Mississauga, ON L5E 1K6


By using our website or Services, you agree to comply with and be bound by these Terms of Service.